Frequently Asked Questions
Everything you need to know about our premium peptides and shopping experience.
What is the shelf life of Peptide Labz products?
Most of our peptide formulations are stable for up to 24 months when stored in a cool, dark place. For maximum potency, we recommend refrigeration after opening.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on customs.
Are your products tested for purity and quality?
Yes, every batch undergoes rigorous third-party laboratory testing to ensure a purity level of 99% or higher. Certificates of Analysis (CoA) are available upon request.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you receive a damaged product or are unsatisfied with your purchase, please contact our support team for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and select cryptocurrencies.
Do you offer bulk or wholesale discounts?
Yes, we provide tiered pricing for bulk orders and professional partnerships. Please reach out via our contact page for a personalized wholesale quote.